Privacy Policy
Introduction
Law Office of Ana M. Pace, PLLC (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information, particularly regarding our communication channels, including text messaging (SMS).
Information We Collect
We may collect personal information that you voluntarily provide to us when you contact our firm for legal services, consultations, or general inquiries. This information may include, but is not limited to:
Contact Information: Name, phone number, email address, and mailing address.
Legal Information: Details regarding your case or legal inquiry.
Communication Data: Records of calls, emails, and text messages sent between you and our firm.
How We Use Your Information
We use the information we collect for the following purposes:
To provide legal advice and representation.
To communicate with you regarding your case, including appointment reminders, case updates, and billing.
To respond to your inquiries and requests.
To comply with legal and professional obligations.
Information Sharing and Disclosure
We are bound by strict professional standards of confidentiality and attorney-client privilege. We do not sell or rent your personal information to third parties.
Text Messaging (SMS) Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Exceptions for Legal and Operational Purposes: We may share your non-mobile data with trusted third-party service providers (such as case management software or billing processors) strictly to facilitate our legal services. We may also disclose information if required to do so by law, court order, or professional rules of conduct.
Text Messaging Opt-In and Opt-Out
By providing your mobile phone number, you consent to receive text messages from Law Office of Ana M. Pace, PLLC related to your legal inquiry or active case.
Opt-Out: You can opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us.
Help: If you need assistance, you can reply “HELP” or contact our office directly.
Message and data rates may apply depending on your mobile carrier plan.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Effective Date.”
Data Security & Third Party Providers
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or mobile networks is 100% secure.
Your use of our services may involve data being processed or stored through these platforms in accordance with their respective terms and privacy policies. This Privacy Policy is subject to, and should be read in conjunction with, the privacy policies of these third-party providers, which may apply to certain aspects of data handling, storage, and security. We encourage you to review their privacy policies directly:
- Lawcus Privacy Policy: [Insert link if available; e.g., https://www.lawcus.com/privacy-policy]
- Thomson Reuters (Westlaw) Privacy Statement: [https://www.thomsonreuters.com/en/privacy-statement.html]
- Calendly Privacy Policy: [https://calendly.com/pages/privacy]
- Lawpay Privacy Policy: [https://www.lawpay.com/privacy-policy/]
- Zoom Privacy Statement: [https://www.zoom.com/en/trust/privacy/privacy-statement] and Zoom Policy for Text Messaging Service (SMS, MMS): [https://explore.zoom.us/en/trust/zoom-policy-for-text-messaging-service-sms-mms]
We select these providers carefully and require them to handle your information in a manner consistent with applicable privacy laws and our obligations as attorneys. However, we are not responsible for the privacy practices of these third parties, and any interactions or data processed solely through their platforms fall under their policies.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Law Office of Ana M. Pace, PLLC
Address: 2001 N Collins Blvd., Ste 101
Phone: (214) 764-6887
Email: [email protected]
Website: www.attorneypace.com